VIP.net is Sunsetting.
Your future is Xestro
VIP.net is sunsetting, and specialist practices need a reliable path forward. Xestro is an Australian specialist practice management platform designed to help you move from VIP.net with secure data migration, guided onboarding, and local support.
Changing software should not mean losing access to your patient records, appointments, billing history, or clinical information. Our structured migration process is built to help specialist practices transition from VIP.net to Xestro with minimal disruption and greater confidence.
VIP Transition Support
Xestro is helping VIP.net users transition to reliable cloud-based practice management software designed for Australian specialist medical practices. Our team provides secure data conversion assistance, dedicated onboarding, local Australian support, and transition support to help practices move from VIP.net to Xestro with minimal disruption.
Secure Data Conversion Assistance
As part of your migration to Xestro, our team supports the transfer of patient data, appointment history, and practice records, helping your practice maintain continuity of care and access to important clinical and administrative information. Please see the section below for detailed conversion/migration information.
Dedicated Onboarding and Transition Support
Transitioning VIP.net users can access support and assistance from our onboarding specialist team. This support assists with migration planning, staff onboarding, practice workflow setup, and continuity of practice operations when moving to Xestro’s cloud-based practice management system.
Ready to migrate?
What We Migrate From VIP.net
Xestro's migration process is built so specialist practices can keep continuity for patients, billing, and clinical work. Below is a comprehensive overview of the data we typically migrate from VIP.net.
Patient Records & Demographics
- We migrate demographic details and private health insurance information so patient identities stay complete.
- Referral sources (“How did you hear about us”) and documented allergies are included.
Clinical Excellence
- Comprehensive medical and patient progress notes transfer with your records.
- Active patient problems, conditions, and clinical results are migrated.
- Current medications and prescription data are included.
Correspondence & Documentation
- RTF and DOC letters are migrated with full support.
- Scanned letters, patient images, and linked files are included.
- Active referrals and information from specialist letters and contact records are migrated.
Appointments & Workflow
- Patient appointments are migrated in full.
- Appointment-specific notes from a specified date onwards are included.
- Existing staff tasks are brought across.
Financials & Billing
- You get read-only history of services rendered and products sold.
- Aged debtors can be imported via CSV to support claims and collections.
Technical Note for New Clients
Our migration team works closely with you to validate data integrity. The scope of data converted is dependent on the quality and format of the files provided during the extraction phase.
Ready to start your migration?
Learn More About the VIP.net Sunset
Read our detailed guides on the VIP.net deprecation and how to prepare for a smooth transition.
Ready to Make the Switch?
Schedule a personalised demo and see how Xestro can seamlessly replace VIP.net for your medical practice. Our migration team is standing by.
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